At-a-glance
Background
Teams & Quality
Offices
Careers
SAP Outsourcing Services
MM & Catalogue Services
Engagement Models
Delivery Matrix
Domains
Home > Company > Teams & Quality

ITL employs qualified and highly experienced Engineers and Managers across all levels of the organization. The employees are handpicked from the cream of the crop and they are always tested on the latest business trends and emerging technologies.

They have in depth knowledge in latest technology and practices. Over the years, ITL has formed many successful teams that consistently deliver outstanding results to its customers and partners.

ITL Team & Delivery Structure

Typical offshore-onsite team delivery structure illustrated below:

Quality Commitment

Over the years, ITL has reached new levels in its quality standards. ITL has refined its organizational structure to ensure the consistency and reliability of quality enhancements in the software development processes. ITL specialize in delivering technology-driven business solutions that incorporate the latest methodologies and technologies. All projects undertaken are subject to a very stringent quality control processes.

ITL is an ISO 9001:2008 certified firm by URS. ITL has a documented quality management system conforming to ISO 9001:2008 standards. The quality system is followed and implemented as per the guidelines of ISO 9001:2008 standard.

Quality Policy

ITL quality culture is based on well-evolved Quality Management Systems (QMS). The Quality Management System encompasses of all departments and Software Development Life Cycle processes. ITL have set companywide Quality objectives, and this process enables to have project metrics in place and measure the quality objectives achieved in each project; and then compare the planned against the actual.

ITL has a well defined process to incorporate requirement changes from customers and manage the risks arising out of these changes.

The Quality Assurance Group ensures compliance with quality goals. It maintains and enhances the QMS repository, based on experience gained from project implementations. Every project will have a Quality Representative (QR) to ensure objectivity to quality goals, and be responsible for the process implementation and quality of the product deployed.

ITL have also understood the importance of knowledge acquired through experience, and utilizing the same in future project implementations. We maintain project database, which contains the details of the projects, domain knowledge, and estimations, etc. All quality systems are available in the Intranet in the respective centers and can be accessed by all people in the organization. Built over years, these systems have facilitated the creation of a process-oriented mind-set in the organization that helps us to commit, and consistently deliver, superior quality software solutions.

Each and every solution at ITL adheres to a strictly defined process and quality procedures:

Requirements Stage
Project Initiation Stage
Project Planning
Configuration Management
Development
Testing
Implementation